Everything about how your personal data is collected, used, and protected is laid out transparently here. Poko Casino believes you should always be in control of your own information.
Not just words — action. Here's what Poko Casino does to keep your data safe:
Every transaction and login session is secured with 256-bit SSL encryption, keeping your data unreadable to anyone outside.
Your personal data is stored on encrypted servers. Only authorized staff can access the information they need.
Your information is never sold to any third party. That's not just a promise — it's built into our policy.
We only collect the information needed to provide our services. No excess data is gathered.
You have the option to request an update or deletion of any of your information at any time.
In the event of a data breach, affected members will be notified by email within 72 hours.
Protecting your privacy is one of Poko Casino's core responsibilities. This privacy policy clearly outlines what data we collect, why we collect it, how it is used, and how securely it is stored.
By using our platform, you agree to this Privacy Policy. But we believe you should understand it before agreeing — so we've written everything in plain, simple English with no complex legal jargon.
Poko Casino collects two types of information from you — what you provide directly, and what is automatically generated as you use the platform.
Information provided directly by you:
Automatically collected data:
Poko Casino uses your data for specific, transparent purposes only. Your information is never used for anything beyond what has been authorized.
| Purpose of use | What data is used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, phone | Contractual obligation |
| Age & Identity Verification (KYC) | NID/passport, date of birth | Legal obligation |
| Payment Processing | Mobile wallet number | Contractual obligation |
| Fraud prevention | IP address, device & log data | Legitimate interest |
| Customer Support | All relevant information | Contractual obligation |
| Sending promotional offers | Email & preference data | Your Consent |
You can unsubscribe from marketing emails or SMS at any time. However, essential service-related communications cannot be opted out of.
Poko Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can disable non-essential cookies at any time through your browser settings. Please note that some features may not work properly if you do.
Poko Casino does not sell your data. However, there are certain situations where sharing information may be necessary:
Your data is kept only for as long as necessary. We don't hold on to information longer than needed.
Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.
As a Poko Casino account holder, you have the following rights:
You may request to see what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may object to your data being used for marketing purposes.
You may request a copy of your data.
You can request that we restrict how your data is used in certain circumstances.
To exercise any of these rights, email us at support@pokocasino.app. We will respond within 30 days.
Poko Casino is strictly prohibited for anyone under 18. We do not knowingly collect or process data from minors.
If you discover that your child has created an account on Poko Casino, please notify us immediately at support@pokocasino.app.
Poko Casino uses industry-leading security technologies to protect your data:
That said, no platform can guarantee 100% security over the internet. We encourage you to use a strong password and never share it with anyone.
Poko Casino may update this privacy policy when necessary. In the event of changes:
To request a previous version of our Privacy Policy, please contact us by email.
For any questions, requests, or complaints regarding this privacy policy, please get in touch with us:
If we are unable to resolve your complaint, you have the right to escalate it to the relevant regulatory authority.
Related pages: Terms & Conditions | Responsible gambling | FAQ
Poko Casino always respects your privacy. To learn more, visit Terms & Conditions and Responsible gambling।